Yes. You can pick up your order at our physical store at the following address: Largo Cândido dos Reis nº12, 3060-202 Cantanhede.

Basic shipping costs are €7.00 for mainland Portugal and €20.00 for the islands (Azores and Madeira). Free Shipping Offer: For purchases of €300.00 or more, shipping is free to mainland Portugal. Note: These values ​​may be adjusted if the order exceeds normal weight or volume limits.

If you can't find what you're looking for, you can consult our suppliers' catalogs at https://mclgrafic.pt/catalogos/ and request a quote via email at encomendas@mclstore.pt.

We offer payment by Bank Transfer or MbWay. The order will be validated after confirmation of payment in our account.

We accept orders preferably through our online store or by email encomendas@mclstore.pt. If you have any questions, please contact us by phone and we will assist you in the process.

Yes. During the checkout process, simply indicate that you want delivery to a different address and fill in the corresponding fields.

You can change the order or the address while the purchase process is in progress. After order confirmation in the system, any changes must be requested urgently via email or phone, subject to confirmation (especially if it has already been shipped or personalized).

You can request cancellation via email encomendas@mclstore.pt. Cancellation is only possible if the order is still under review. If the order includes personalized products that are already in production, cancellation will not be accepted.

You can manage your information in the "Your Account" section, located in the upper right corner of the website.

Yes. Simply provide the desired billing information (Name/Company and CNPJ) when finalizing your order.

The invoice is always included with your order. If you need a digital copy, you can request it at encomendas@mclstore.pt or contact us at +351 914 131 644.

Please contact us immediately via email at encomendas@mclstore.pt or by phone at +351 914 131 644 so we can resolve the situation as quickly as possible.

Availability is indicated on the product page, but is always subject to final validation by our services, as stock is limited and the sales process is continuous.

Yes, for most items it is possible to buy just 1 unit. However, we note that certain products require minimum quantities due to their packaging (e.g., ballpoint pens that are only sold in boxes of 50 units). In these cases, the quantity restriction will be clearly indicated on the product page.