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Terms and Conditions of Use
These Terms and Conditions of Use establish the rules and obligations for accessing and using the website www.mclstore.pt, owned by Diálogo Cromático, Lda., NIF PT514179040, with registered office at Largo Cândido dos Reis 12, 3060-202 Cantanhede, hereinafter referred to as MCL - Centro Gráfico, by users, hereinafter referred to as User, Client or Consumer.
Browsing the MCL - Centro Gráfico online store or placing an order constitutes full acceptance, by the User, of these Terms and Conditions, as well as our Privacy Policy (GDPR) and Cookies, with the applicable Decrees-Laws relating to consumer protection and data protection prevailing.
Ordering through our online store is considered a contract between MCL - Centro Gráfico and the Consumer, who must be 18 years of age or older. We reserve the right to change these Terms and Conditions of Use due to legal requirements or whenever justified, without prior notice.
1. Purpose
1.1. These conditions aim to define the Terms and Conditions of Use established between MCL - Centro Gráfico and the User, covering content, conditions of access to the website, use of the online store, privacy and cookie policy, exclusion of warranties, responsibilities, product warranty, prices, payment methods, shipping, delivery times, free resolution, exchanges, returns, resolution of consumer disputes and customer support.
2. Content
2.1. MCL - Centro Gráfico provides text content, comments, messages, information, graphics, images, informative or opinion articles, illustrations, software, audio and video contained on the Website, on the condition of acceptance, without any reservations, of these Terms and Conditions of Use.
2.2. MCL - Centro Gráfico reserves the right to modify, at any time, the information and commercial offer presented on products, prices, promotions and commercial conditions.
2.3. The Website may reference third-party brands, whose logos, texts, or images are used to promote their respective products. All trademarks are the property of their rightful owners.
3. Conditions of access and use of the online store
3.1. This online store is intended solely and exclusively for the User's personal use.
3.2. Its modification, reproduction, duplication, copying, distribution, sale, resale, or other forms of exploitation for commercial or unauthorized purposes are prohibited.
3.3. By browsing this online store, the User agrees not to use it for illegal or prohibited purposes.
3.4. The User agrees to respect the rights of MCL - Centro Gráfico and third parties, not to offend good morals, and to respect current legal provisions.
3.5. The User may not modify the software in any way, nor use modified forms thereof, particularly with the aim of obtaining unauthorized access to the Content.
3.6. The Consumer is responsible for the personal data provided and undertakes to update any changes to it.
4. Privacy and Cookies Policy
4.1. By registering on our website, you are providing us with your personal data. The company responsible for collecting and processing the data is Diálogo Cromático, Lda. Please see our detailed Privacy Policy in the website footer for more information on data processing under the GDPR.
5. Exclusion of warranties and liabilities
5.1. MCL - Centro Gráfico is not liable for any damages resulting from lost profits or business interruption arising from the use of the website.
5.2. MCL - Centro Gráfico does not guarantee that the Content, Goods or Services will meet all the specific needs or expectations of the User.
5.3. MCL - Centro Gráfico is not responsible for any errors or inaccuracies in the Content that may cause damage to the User, although it makes every effort to keep the information properly updated.
6. Product Warranty
6.1. All products are covered by the legal guarantee regime in force for consumer goods, in accordance with Portuguese and European legislation.
7. Prices
7.1. VAT at the legal rate in force is added to the prices shown in the online store.
7.2. In the event of a clear typing error in the price of a product, MCL - Centro Gráfico reserves the right to cancel the order, even after payment, providing the User with the option of canceling it with a full refund or proceeding with the correct price offer.
7.3. Prices may be changed without prior notice. Promotions have limited validity and are subject to stock availability.
7.4. Prices in the online store may differ from those applied in the brand's physical stores.
7.5. Certain products, due to their nature or factory packaging (e.g., ballpoint pens in closed boxes of 50 units), may require...