Protecting the privacy and personal data of Users of this website is one of our fundamental commitments. We know that your data represents your privacy, so we treat it securely, according to your preferences and with total transparency.

We are committed to respecting the confidentiality of personal data in accordance with the General Data Protection Regulation (GDPR), adopting rigorous administrative and technological measures for this purpose.

Responsible entity: Diálogo Cromático, Lda.
CNPJ: PT514179040
Headquarters: Largo Cândido dos Reis, 12, 3060-202 Cantanhede

User Security:
The User must protect and not disclose their access credentials (login). We recommend using an alphanumeric password, with at least 9 characters and one special character.

1. What information do we collect?
With the User's free, specific, and informed consent (who must be 18 years of age or older), we collect only the data strictly necessary for order processing, invoicing, shipping, and account management.

The data requested in the registration or contact form includes:
• Full name;
• Billing and delivery address;
• Country and Geographic Zone;
• Telephone contact;
• Individual Taxpayer Registration (CPF);
• Email address.
We also collect anonymous information through "Cookies" (Google Analytics) for statistical purposes related to browsing.

2. How do we use the information we collect?
The data collected is used to:
• Process orders and manage purchase history;
• Make payments and invoicing;
• Manage shipping and communication with the Customer;
• Statistical purposes for service improvement.

Data sharing:
• Carriers: Personal data (name, address, and telephone number) are transmitted to carriers for the sole purpose of product delivery.
• Banking/Payment Entities: Data may be shared with banking entities for processing bank transfers or through secure platforms for payments via MbWay.

Marketing:
If you choose to authorize the sending of newsletters, we may send communications about products or commercial actions of your interest. We do not carry out automated data processing or profiling.

3. Cookies
We use cookies on the website www.mclstore.pt to:
• Analyze browsing patterns (browser, operating system, approximate location, pages visited and IP);
• Optimize the user experience and identify technical problems. Cookies only store information related to browsing preferences, not allowing direct identification of the holder.

4. Information Retention
Information is kept for the period necessary to manage complaints, returns, legal guarantees and tax obligations. Billing data is kept for the legal period imposed by the Federal Revenue Service and cannot be deleted before this period.

5. Personal Data Security
Data is kept on servers located in data centers in Portugal, protected by physical and electronic procedures against unauthorized access. Access to the website is protected by an SSL certificate (HTTPS); however, the User should be aware that internet security is not absolute and should take precautions when browsing.

6. Access, Rectification, Portability, and Deletion
We guarantee the data subject the right to access, rectification, limitation, portability, and the "right to be forgotten" of any data provided. You can exercise these rights through your client area or by contacting MCL - Centro Gráfico directly.

7. Contacts and Complaints
For clarifications regarding data protection:
• In person: Largo Cândido dos Reis, 12, Cantanhede.
• Email: info@mclstore.pt
• Telephone: +351 231 429 347 (national landline call)

Complaints:
The Consumer has the right to lodge a complaint with the supervisory authority: CNPD - National Data Protection Commission Rua de São Bento, n.º 148, 3.º, 1200-821 Lisboa www.cnpd.pt | geral@cnpd.pt